Ordering a Baby Throne is easy either from one of our popular online shops (click on the logos below) or direct from us.
Postal (most reliable and our first choice) delivery times are as quoted by the South African Post Office (SAPO): South Africa 6 business days, rest of the World: 1 to 2 weeks by air.
Postage is expensive by airmail (but more reliable than surface mail) as it is a big item but we have helped with sharing some of this cost for you.
Track your parcel with your Tracking Number at www.sapo.co.za or call (+27) 860 111 502. Exact postal details will be sent to you via email. All Baby Thrones are insured, we have never ‘lost’ one!
Baby Throne Cost:
Baby Throne unit: R999 (+ R100 for delivery & insurance, this includes a free Lid worth R120)
US$89 (+$50 airmail for rest of the world, includes the lid worth $10)
If you have a Throne already get the Baby Throne Lid for only: R120 or $10.
1. Fill in the Order Request form
2. Within 48 hours we email you your unique order number, total cost & how to pay
4. You, or at your request your bank, emails us your POP (Proof of Payment) or we get your POP automatically from PayPal
5. You get your Tracking Number from us – you can follow your parcel on www.sapo.co.za or call (+27) 860 111 502
6. Wait for your parcel and Enjoy!
MONEY BACK GUARANTEE – if you are not happy in 14 days with your Baby Throne send it back and we will refund you; no questions asked. We have not had one returned yet!.
Please note that when ordering in multiples of more than 2 Baby Thrones and/or if currency conversions are required, then the exact costs will communicated via email.
Baby Thrones are not in their retail boxes but in a hessian bag with a pretty ribbon. This keeps your shipping costs down by a factor of 10!
The factory address (ISO 9001-2000) accredited and certified BEE (Black Economic Empowerment Program):
Chairtech Unit 2 & 3, Linton Road,
Beaconvale, Parow, Cape Town 7500, South Africa.
Telephone number: +27 21 933 2076
Fax number: +27 21 933 4155
The Baby Throne
SOUTH AFRICA & OVERSEAS ORDERS
All Baby Throne orders will be insured and have a tracking number which can be tracked on the South African Post Office (SAPO) website (www.sapo.co.za). You will receive your tracking number after you have submitted your Baby Throne order and we have received payment confirmation. Delivery times are approximate and are dependent upon product availability. Most Baby Throne orders are dispatched within 48 hours of receiving your order and payment.
If you are concerned about your Baby Throne order, contact your local post office and use the tracking number to locate where your parcel is. Within South Africa orders are delivered via the SA post office (SAPO); allow approximately 6 business days for delivery.
All Overseas orders are delivered by airmail insured post via SAPO. Track your Baby Throne order and to establish when it has left South Africa. Once your Baby Throne has left South Africa contact your local post office and use the tracking number to locate your parcel. Delivery times are approximately 7 to 14 working days for air mail which is the most reliable.
If your Throne does not arrive after 14 days from the day it was sent please contact your local post office with your tracking number. If customs have your parcel they should notify you with details. However remember we have no control over your customs and can only ensure it arrives in your country safely. Knight’s Baby Training does not make any profits on postage and we take a cut in our margins to help cover overseas postage charges. Total weight of package approximately 3kg; size of item in cm: 40 X 40 X 37.
Baby Throne lead time is dependent on stock availability. Should we have stock available, orders will be dispatched within 48 hours provided payment is validated/received before 14:00 hours. Should the product not be in stock we will of course inform you of the details.
Every effort is made to effect shipment of your Baby Throne order efficiently however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Knight’s Baby Training will contact you via email and provide a revised shipping schedule.
ORDER ENQUIRIES & AMENDMENTS
If you know your Baby Throne Order number please contact us for urgent resolution to your enquiry.
If you do not then please check if you can find the order confirmation email. You can also check your postage status by putting your tracking number into the SAPO website (www.sapo.co.za).
If you do not have the Baby Throne Order Number and the Order Confirmation email has been lost, please give us enough details so we can identify your order in our system.
Prices will, in most cases, be a few cents less than expected because of exchange rate fluctuations between the time we charge you and the time payments are made. Despite the fact that we adjust the exchange rate in favour of the customer to try and prevent any apparent overcharges, it is something we cannot control. If this happens to you, and although we are not responsible for the discrepancy, in the interest of customer goodwill we will assign the value of the discrepancy as a credit for a future order.
CUSTOMS DUTY AND SALES TAX
Any customs charges or sales tax upon entry to your country we exclude from our prices. We have no control over your customs but if they do intercept your parcel they will contact you. Should you be charged customs/sales tax please let us know so that we can learn to be better prepared. However you will be pleased to know that South Africa does in fact enjoy duty concessions in a number of countries. The benefits of the Baby Throne being made in the Mother City, Cape Town!
Remember if you cannot find the Baby Throne on other websites it means they are out of stock; we will deliver soonest!